For decades, a range of vehicle identification offerings—such as traditional VIN decode tools and vehicle detail and option information based on manufacturer original equipment guides (OEG)—have been available to support the automotive claims process. The traditional VIN decode reveals the year, make, model, doors, body style, and sometimes even the trim. It can also reflect the transmission, engine, drive and fuel type. This information helps appraisers and estimators accurately identify a vehicle.
From Manual To Automated
Currently, appraisers must also manually select specific options and packages from OEG lists provided in the estimating and total loss application. However, since each vehicle make and model can have more than one OEG list associated with it, and therefore a large selection of options to choose from, the correct options and details can only be selected after a thorough on-site inspection by an appraiser—a process that frequently results in inaccuracies, mistakes and longer cycle times.
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