Every decade or so, some industry pundit tries to declare the independent agency distribution system obsolete and agents prime candidates for residency in a dinosaur park. Such assertions always fail because they have the distinct disadvantage of being untrue.
Whenever professional independent insurance agents get written off by the latest flash-in-the-pan insurance consultant making the rounds of the rubber chicken seminar circuit—or by their direct writer competitors—it's not long before everyone realizes not only that agents are back, but that they never really went anywhere. They're still on Main Street USA and doing quite well, thank you very much.
Agents are a special breed: flexible, adaptable, successful in adversity and fully committed to their communities and their industry. It was in the latter capacity that PIA agents led the successful effort to get state legislators to adopt a model law on certificates of insurance and finally solve a big problem that had vexed producers for decades.
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