A word used quite a bit in the insurance technology dictionary these days is "disruption." Most of us would prefer "smooth sailing," but given the pace of change we deal with on an almost day-by-day level, disruption has become the more common occurrence.

Our friends at Novarica recently published a report on the top five disruptors for insurers over the next five years and interviewed 70 CIOs from both the property & casualty world and the life & annuity side. There should be no surprise that the two sides didn't agree on which areas will cause the biggest disruption. It sometimes seems like the only thing the two sides really have in common is the word "insurance."

For p&c technology leaders, shifting market needs was far and away the leader, cited by 42 percent of the respondents. The next closest was regulation, with 16 percent, although if they were a mind to it, I'm sure our nation's insurance bureaucrats could easily find a way to match the changing market disruption by disruption.

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