Given that this edition of Tech Decisions focuses on policy administration systems (PAS) it seems useful to revisit the issue in this column of what a PAS actually is. In previous articles we touched on the notion that although we commonly refer to and discuss PAS there actually is no common definition of what one is.

This led to the search for those minimal characteristics without which a PAS is not a PAS. The result of that reductionist exercise was to identify a product definition capability—coverages, limits, deductibles and rules; and a policy life cycle transaction set—quote, issue, endorse, cancel/reinstate, renew, audit—as being the core of what a PAS is.

While this is still correct it misses the point that, like modern day Americans, policy systems are putting on weight. Most vendors offer functionality well beyond this minimal core so it’s worth taking a tour around the PAS world to learn what to expect.

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