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Good agency operations include processes, communication, client relationships, employee attitudes and training. But explore an underlying question: What is the culture within the agency? What hidden attitudes exist under the patina of daily routine operations?
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Around the P&C insurance industry: September 18, 2024
This week's update includes insurance industry news from HSB, Crawford Technologies, ReSource Pro and more.
Resource Center
Checklist
Sponsored by gryphon.ai
The Ultimate Checklist for Protecting Your Organization from TCPA & DNC Compliance Risks
Violating the Telephone Consumer Protection Act and Do Not Call regulations can cost your organization more than fines. Safeguard your organization from potential litigation, loss of consumer trust, and a damaged brand reputation with our ultimate marketing compliance checklist.
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Evaluating Payment Providers: A Playbook for Success in the Insurance Industry
This white paper, designed specifically for insurance carriers, outlines 5 critical elements to consider when evaluating digital payment providers and how they can enhance your customer experience and streamline operations.
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Sponsored by Fleet Response
The Future of Claims Management: Why the Human Element Will Always Matter
Human insight remains irreplaceable in claims management, even as automation and AI revolutionize the industry. Explore the critical role of empathy, judgment, and trust in the claims process and the limitations of technology.
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