Karen Furtado
Partner, Strategy Meets Action
Think Big, Start Small is a resolution for 2013 that will yield rapid results and pay dividends for years to come. Insurers should have a three to five year vision—one that paints a picture of where the organization wants to head and outlines the necessary functional capabilities for accomplishing goals. The business needs to be clear about their current and future needs and should own any required business transformation. The IT organization can then take these requirements and, being realistic about their IT capabilities, determine the most successful path. The key is recognizing there are no silver bullets nor is there one magic answer. Companies that are the most successful will be able to break their key initiatives down into smaller, manageable, yet highly-impactful projects. While every insurer has unique characteristics and considerations, the one resolution that will work for all is a commitment to plan and execute more effectively by thinking big and starting small.
Mike Fitzgerald
Senior Analyst, Celent
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