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Destination: Risk Prevention

As vice president of Risk Management for Hyatt Hotels Corp., a Fortune 1000 company with nearly 500 properties in 45 countries, Mark Baker is responsible for every aspect of the companys global insurance program, as well as its health & safety, Workers Compensation, claims-management and crisis-management functions.

By Shawn Moynihan | Updated on January 14, 2013
As vice president of Risk Management for Hyatt Hotels Corp., a Fortune 1000 company with nearly 500 properties in 45 countries, Mark Baker is responsible for every aspect of the company’s global insurance program, as well as its health & safety, Workers’ Compensation, claims-management and crisis-management functions. 

With the myriad exposures associated with the hospitality industry—think swimming pools, spas, gyms, alcohol, fire, banquets, balconies and airport shuttles, plus lots of strenuous labor—one might think Baker needs to have a complex approach to risk management. But he’s able to boil down his philosophy to two key tenets: a zealous focus on loss prevention and strict adherence to data-driven decision-making. 

LOSS PREVENTION PAYS OFF ‘IN TRIPLICATE’

Hyatt’s more than 100,000 employees are trained at every level on how to do their jobs safely, says Baker, who has more than 25 years of experience in risk management, legal services and accounting. The company’s seven occupational-health managers are responsible for conducting all employee loss-prevention training and injury-prevention programs; return-to-work programs; and Workers’ Comp claims management.

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Shawn Moynihan

Shawn Moynihan

Shawn Moynihan is Editor-in-Chief of National Underwriter Property & Casualty. A St. John’s University alum, Moynihan has earned 11 Jesse H. Neal Awards, the Pulitzers of the business press; seven Azbee Awards, from the American Society of Business Press Editors; two Folio Awards; and a SABEW award, from the Society of American Business Editors & Writers. Prior to joining ALM, he served as Managing Editor/Online Editor of journalism institution Editor & Publisher, the trade bible of the newspaper industry. Moynihan also has held editorial positions with AOL, Metro New York, and Newhouse Newspapers. He can be reached at [email protected].

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