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Six Sigma, Meet Claims

We dont often associate claims management with hard manufacturing processes like steel production and electronics manufacturing. But maybe we should.

By Mark J. Rose | Updated on January 08, 2013

We don’t often associate claims management and claims handling with hard manufacturing processes like steel production and electronics manufacturing. But maybe we should.

These two industries, though seemingly entirely different from the world of insurance claims, serve as great case studies for improving processes toward delivering a better product more efficiently, a goal that is obviously not unique to manufacturing. One of the most popular strategies toward achieving this goal is “six sigma.”  

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