There apparently was a trampoline at the bottom of the fiscal cliff, so the American economy is back to normal, so to speak. But this is a new year and that means it's a time to reflect on the past or look to the future. Let's take the second option and focus on some amazing predictions for insurance technology in 2013.
My first bold prediction is that more insurance companies will find a way to spread more of this year's budget to securing its systems. We hate to keep harping on what happened to the folks at Nationwide, but the correct response to any hacking event isn't: "I'm sure glad it wasn't me." No, the correct response is to be more vigilant.
Companies don't like to talk too much about their security for fear of putting a target on their back, so don' expect to read much about carriers explaining their plans to bolster cybersecurity, but insurers can't afford the bad publicity or the expense of rectifying the issue.
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