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Insurers Deal with Gas Shortages, Power Outages While Handling Sandy Claims

Insurers are dealing with gas shortages, power outages and lackluster cellphone service as they try to handle claims from hundreds of thousands of policyholders from Superstorm Sandy.

By Chad Hemenway | Updated on November 01, 2012

Insurance agents and claims personnel are being hampered by the issues affecting the rest of the Northeast following Superstorm Sandy. 

“A large volume of our agents, sales leaders and associates—including claims personnel that are operating without power—are solely dependent on handheld devices, which they are charging with their vehicles,” Nationwide spokeswoman Elizabeth Stelzer tells PC360.  

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