Years at company: 6 yearsCollege: Anna Maria College '98 (majored in Psychology)Organizations: PIA, Big I
Have you ever experienced any "generation gap" issues with your carriers?Many carriers understand that the old ways of doing business are quickly fading. Our industry is a relationship business and given the use of social media, that has never been more true.
What's your mantra for success?"The customer pays our salary." Too many businesses create culture that has employees believing that their wages and benefits come from the boss, and therefore focus their energies and attention on the signature at the bottom of their checks. Customer-centric businesses have everyone focusing on the source of their revenue—the client.
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