We're never that curious about how well our car is operating until the check engine light goes on. But had we been a little more inquisitive, maybe even proactive, we could have noticed we were running low on oil, observed a frayed fan belt, or added a bit of air to a tire—all before the warning light flashed.
That same curiosity should apply to monitoring learning in your organization. Data logs from your intranet, learning management system, and social media—even brief classroom surveys—hold many secrets about your learners. You can determine what training they prefer, whether existing demand is being served, and the extent of their capacity for learning consumption.
In addition, while analytics are important to making certain that training is developing people and improving corporate performance, they also can provide perspective about how your organization's learning programs perform within the industry.
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