A sales representative in Luanda, Angola, wakes up early one morning experiencing chest pain. Her employer, an American-based beverage company, provides a comprehensive travel-assistance program to its employees, and the sales rep has been instructed on how to use its services if she should experience an incident while traveling abroad.
The employee calls the travel-assistance program's 24-hour help line and speaks with a physician. Although the symptoms are ambiguous, the doctor decides to send the sales representative to one of the program's network-affiliated hospitals in Luanda, where excellent care is available. A car arrives at the salesperson's hotel to drive her to the facility.
The program physician calls the hospital for an assessment of the sales rep's medical condition. The situation is deemed serious, with heart bypass surgery necessary.
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