(Laura Drabik is a principal with the Guidewire sales consulting team.)
Getting a core system replacement right the first time is paramount: No insurer wants to discover a year after implementation that his new core system is not what he originally thought it was, and will therefore ultimately fail to map back to the broader business vision.
Yet unfortunately, this scenario plays out all too often, and likely can be traced to an unclear project vision. Sure, an insurer might think he knows exactly what he wants, but without a trusted advisor to point out that he "doesn't know what he doesn't know," the selected core system will never accurately fit the insurer's business, and his "to be" world (the environment an insurer wants to create) will never be realized.
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