Florida Citizens Property Insurance Corp. CEO Barry Gilway says the state-run insurer of last resort is going to improve its mitigation-inspection program while taking a "clean, concise look" at the organization's budget.
In an effort to better its standing with the public and the media, Citizens held a press conference recently in large part to address media reports and concerns from policyholders and agents regarding the insurer's home-inspection program.
Reports highlight homeowners' frustrations with the program, as many have seen mitigation credits for hurricane construction and refurbishment disappear in what the media sees as an effort by Citizens to increase premiums.
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