As a P&C insurance agency co-founder, I often apply lessons I learned while serving in the U.S. Army. Some lessons are general in nature, such as the need for discipline, personal accountability, orientation on team goals, a clearly defined mission and state-of-the-art tools. Others are more specific.
Here are six of the lessons I learned:
1. Identify your employees' strengths. When he was enrolled at West Point, Gen. Ulysses S. Grant was one of the worst students in his class, yet he was also one of the finest horsemen ever graduated from the academy. As managers, we must identify employee strengths and weaknesses. We must help them leverage their strengths to generate maximum gain, while steering clear of areas for which they have little or no aptitude. Before recruiting new employees, first decide whether you are looking for a horseman or a scholar—and know how to recognize the difference.
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