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Top 5 Auto Insurers in Customer Satisfaction by Region

J.D. Power has released its 2012 U.S. Auto Insurance Study, breaking the results down into seven different regions and ranking the companies in each region by overall customer satisfaction on a 1,000-point scale.

By Staff Writers | Updated on June 27, 2012

J.D. Power has released its 2012 U.S. Auto Insurance Study, which finds that overall satisfaction with insurance companies increased 14 points over last year, rising to 804 on a 1,000-point scale. This is the highest satisfaction level for insurers since the study was launched in 2000, the marketing-information firm headquartered in Westlake Village, Calif., says.

See story: Policy Offerings More Important to Consumers Today Than Agent Interaction

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