ONE KEY RISK facing retail operations is attracting top talent, a concern that rose by 11 spots on a ranking of concerns in Aon Analytics' most-recent Retail Risk Report.
Aon noted that many companies plan to tackle that shortage with a rigorous recruitment, assessment and talent-development strategy.
“Retention of quality staff is a significant issue, especially in this economy,” says William Montanez, director of risk management at Ace Hardware Corp. and a member of NU's Risk Managers Advisory Board. “A lot of folks who are out of work and are now getting by in retail are going to be overqualified and underpaid.”
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