How did you spend Memorial Day this year? Or the last, for that matter?

If you are like many Americans, the recollection of 2011 may be nebulous at best. Perhaps you were able to catch up with family and friends while working the BBQ circuit on an otherwise ordinary day. This year, I managed to singe off some hair around my face in a grilling snafu, but took it all in stride.

Now if you are one of the many deployed to Joplin, Mo. last year, your answer may be markedly different. Just talk to Todd Klingaman and Todd Waers of CNA. In the wake of the deadly EF5 multi-vortex twister on May 22, 2011, both rushed to Joplin, where they would remain for two weeks, including Memorial Day, sleep-deprived, and emotionally and physically fatigued.

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