An adjuster was presented with a water damage claim involving what was described as an antique 10-foot by 13-foot Heriz Rug valued at $25,000. The water damage caused the colors to run, rendering the Persian rug a total loss according to the insured's claim.

The owner provided the adjuster with the provenance of having inherited this early 20th century rug from a family member. The owner also provided documentation of having spent several thousand dollars restoring the rug to what was described as “pristine” condition. Initial online research using the term “Heriz rug” along with the age, size and the word “pristine”, supported the $25,000 claim. Nonetheless, the adjuster had some reservations about whether or not the rug was a total loss, and called in contents claims specialist to consult on the case.

Case Background

Recommended For You

Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader

Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
NOT FOR REPRINT

© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.