This past winter was hardly bleak, but there is undeniable magic in the air—or, as I found while watering a hanging planter, a random bird's nest with tiny eggs tucked inside. Yes. Just like that, one's life can resemble a Disney movie, blue birds chirping, sans the vast inexplicable fortune and talking animals capable of sewing and carpentry.

Perhaps like me, you have a twinge of spring-induced ADHD. Who can blame us? Much like those grinning tulips vying for your attention, we here at Claims understand the daily hustle and bustle leave nil room for luxuriating or digging through muddled information for clues or vague pointers. This issue features a smattering of a wide swath of timely topics (be sure to check out our litigation roundup) to bolster your knowledge and spark conversation with your peers or perhaps that unsuspecting passenger seated next to you on a flight. We want to ensure this spring marks a renewal in your commitment to yourself, your career development, and your pride in honing your craft as a claims professional.

In my March note, I alluded to managing reputational risk. The Goldman Sachs resignation letter heard 'round the world illustrates what can happen when management fails…miserably, and also how mitigating certain risks will ultimately lead to an organization's demise or renaissance. I urge you to read Denise Tessier's recent blog, "Don't Duck Reputational Risk in ERM," which can be easily found in the PropertyCasualty360.com repository. In it, she explores how Aflac quickly and creatively responded to a massive reputational risk.