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Why Do You Serve?

Reflect on why you work in a service industry

By Lisa H. Harrington CPCU, CAE | Updated on February 26, 2012

Most of us, at some point or another, have volunteered with an organization or charity that needed our help. Sometimes we work with civic groups like homeowners’ associations or at the schools our kids attend. Many insurance people also attend career groups such as the Big I or CPCU. Volunteeringinamerica.gov reports that 62.8 million Americans are volunteers. That’s more than a quarter of our population stepping up and helping out where they are needed, for a total of 8 billion hours with no request for recompense.

But why do we do it? Some would have us believe that the American pioneer spirit has left us, or that we have become selfish, or that our culture has become one of all take and no give. I firmly disagree. Our statistics prove otherwise. If you don’t believe the numbers, look around you. Have you coached Little League? Does your sister work in a soup kitchen? Has your best friend ever walked in the purple leukemia vest?

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