This time of year offers a great opportunity for claims professionals to sit back, reflect on the past 12 months, and plan for the year ahead. In the context of goal-setting, it is important to take this time to ponder what you want to do professionally with your claims career in 2012.
Some questions to mull over include:
- Are you happy and satisfied with your current course? If not, then what specific steps will you need to change your trajectory?
- If you happen to be on the right course, then what steps can you take in 2012 to accelerate your journey and make it more fun?
- What skills do you need to acquire and hone in 2012?
Remember that goals should be specific, measurable, and time-bound. For instance, “I plan to pursue continuing claims education in 2012” is a lame-oh goal. A better option is “I plan to complete two courses by Dec. 31, 2012 that will earn credit toward the AIC designation.”
“Planning to network more” is a weak goal. Instead, consider something on the order of, “In 2012, I will grow my LinkedIn contacts to 200 members and attend at least three local claims association gatherings.”
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