Independent agents worried about being relegated to a diminished role under the health-care reform law aren't about to throw in the towel over their employee-benefits business just yet.
"I don't think the mood is overwhelmingly negative, but the concern is the viability of selling the policies," says Campbell H. Wallace, government-affairs counsel for the Professional Insurance Agents associations of the states of NY, NJ, CT and NH. "Producers have questions, but they don't fear the future."
Some experts believe that one viable way for agents to adapt and survive the impact of the Patient Protection and Affordable Care Act (PPACA) is by increasing the services they offer clients.
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