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R&O Independent Agents and Brokers: Shining Stars

The past few years have been challenging for agencies with the economy, soft market and clients changing expectations. Read the advice of three Commercial Agency Awards for Excellence standouts regarding young talent, client relationships, efficient operations and future expectations.

By Melissa Hillebrand | Updated on November 30, 2011

Where do you turn for young talent? How do you mentor young agents?

Rob Cohen: We recognize the need to constantly attract and grow young talent in the insurance industry, as they are our future leaders. IMA has a very robust and atypical summer internship program that imbeds college juniors and seniors into our departments for 8 to 10 weeks. Every intern is assigned a team lead, peer mentor (a junior IMA associate) and veteran insurance mentor. Our interns work on critical assignments which include client visits, travel to other IMA offices and internal and external meetings. Additionally, they receive industry recognized technical education. The program culminates in a presentation of their experience to IMA executives. This isn’t your typical copy and errand type of internship. This past summer we assigned a young associate as the team leader for our summer intern resulting in a win/win situation where the IMA associate was able to act in a supervisory capacity to hone his future management and leadership skills.

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