In the physical world, the most basic concept of security is making sure the doors are locked. But in the social networking world, the challenge for insurance CISOs is to keep the doors open while still securing sensitive data and intellectual property.
"From a security officer perspective, we need to find ways to say 'yes' to the business," says Mike Dockery, CISO, Cincinnati Insurance Companies. "We need to enable our CIOs. If they want to use social media to connect with agents, employees, or customers, it's my role to enable it in a secure fashion."
Dockery realizes networking is going to happen regardless of what CISOs do. "It's going on whether we like it or not, so we have to deal with it," he says. "People have social media on their personal smart phones, their iPads and tablets, and they're using those devices for personal purposes. There are limits to what a company can block or control."
Recommended For You
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
