In years past, many people landed their first jobs thanks to their education and perhaps some industry knowledge. Companies offered a long ramp-up time for employees to learn the organization, presented chosen candidates with a clear path to leadership, and conducted training via seasoned workers, written materials, or formal classes. A “new person” had a cocoon of time to develop in a company, learning about its people and processes.

Today, expectations for both newly hired and long-time employees have changed. Companies want everyone to understand standard software and be familiar with an array of technology. The pressure is on to skill-up quickly, maintain competencies in changing environments, and accept learning delivery in many different forms. Binders have given way to databases. The human element is still present, but has been enhanced through social networks and informal learning.

Learners have changed, too. Employees in today's multi-generational workforce range from those who are used to teachers and classrooms to others who prefer to tweet and blog their way to information and knowledge. A one-size-fits-all approach no longer applies to training in any organization that needs to reach learners of many ages and experience levels.

Recommended For You

Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader

Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
NOT FOR REPRINT

© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.