While the wrath of Hurricane Irene still lingers—with more claims raising costs to the industry—my woes with a flooded basement and mountains of wet “stuff” are almost a memory.
This is all thanks to my insurance company, Amica, rated high in customer service—and I can see why. As you may recall, I noted that despite the water-pumping efforts of our local fire department, we still ended up with 10 inches of water in the basement. On Sunday afternoon I left a message with Amica and received a call back within a few hours. On Monday Amica called, saying a cleanup crew had been scheduled for Wednesday.
That day I stayed home to assist with the cleanup. There were four very professional workmen at the house for most of the day. They hauled anything that was damaged or ruined up the stairs and out to the driveway and checked every corner and container for water. When they left, three huge fans and a dehumidifier were humming away in the basement.
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