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Once Upon a Client

Family-owned agency continues to grow organically, one client at a time

By Nicole Zwartz | Updated on September 30, 2011

Launched in 1933 with only two employees to cater to the Wall Street financial service industry of New York City, Frank Crystal & Co. continues to grow. Today the full-service insurance brokerage serves 77 countries with more than 400 employees in 9 offices located in the U.S.

The brokerage is managed by CEO and Chairman James W. Crystal, son of founder Frank Crystal. James’ three sons also assist with the management of the agency, creating a second generation family-owned business. Read insight from Jonathan Crystal in this month’s Getting Personal column, “GPE, BTA and A&H.”

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