Search
 

Consider the Context

When taken out of context, an unfortunately timed remark or a random statistic can spell disaster or disastrous thinking at the very least.

By Christina Bramlet | Updated on September 29, 2011

Would you rather have someone sugarcoat the news or deliver it to you straight? For this salary survey iteration, I confidently opted for the latter.

We’ll just have to see how it goes. When pouring over this year’s results, the Claims staff was intrigued, indignant, and yes, disconcerted. The brunt of feedback  echoed a defeated, overwhelmed tone. Reported pay increases? Those were negligible. Accolades from management? Fat chance. What about the customer-claims interaction? Eh, those policyholders are a bunch of whiners.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.

INCLUDED IN A DIGITAL MEMBERSHIP:

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

NOT FOR REPRINT

© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Recommended Stories

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2025 ALM Global, LLC. All Rights Reserved.