Matt Frierson, CIC
Partner Pierson & Fendley Insurance Agency
Years at company: 9 years
College: Texas A&M University, '97; MBA: Sam Houston State University, '98
Organizations & Awards: IIAT Young Agent of the Year 2011, Independent Agents of Paris
Have you ever experienced any “generation gap” issues with your carriers in terms of personal interaction or the products they offer?
When I first got into the industry there wasn’t a huge initiative from the company side to be innovative with technology, but now I think the carriers are constantly looking for ways to appeal to younger agents whether by offering social media applications or more streamlined and efficient rating systems. Just as with other aspects of society, the quicker information can be accessed, the more ‘favored’ a carrier becomes within an agency.
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