To say the past few years have been a challenge for mutual insurers would be an understatement as they have dealt with an almost decade-long soft market, a prolonged economic downturn and record catastrophe claims in 2011.

"It's been a heck of a year," confesses Charles M. Chamness, the president and CEO of the National Association of Mutual Insurance Cos. (NAMIC).

As NAMIC gathers for its 116th annual meeting in Indianapolis Sept. 18-21, Chamness says the combination of record winter storms, tornadoes and other extreme weather events this year have kept members busy paying claims. Add to that the onset of the hurricane season, and it has been a very trying year.

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