Social media websites are often a great source of information for fraud investigators. These sites are places where people post every little detail of their day-to-day lives. This information is handy for investigators, especially when claimants post updates about their frequent activity while they are supposedly disabled and collecting workers' compensation.
The most recent issue of the Journal of Insurance Fraud in America (JIFA), published this summer, details how legal professionals, investigators, and other insurance company representatives sometimes deceive suspects into giving up information from these sites. Jim Quiggle, director of communications at the Coalition Against Insurance Fraud (CAIF), explained that social media is the up-and-coming source of potential evidence in any kind of fraud investigation.
"Everybody is mining social media for clues in fraud investigations," Quiggle said. "People love to brag about their exploits on those sites. A person can tell all their friends how he or she scammed an insurer—people cannot resist the impulse."
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