With insurance fraud ranked as the second largest economic crime in America (income tax evasion holds the top spot), surveillance is frequently used to help evaluate the legitimacy of insurance claims. Industry insiders estimate that carriers and TPAs spend more than $100 million a year on surveillance to investigate suspect and questionable claims.
With such a large investment, it is no surprise that companies want objective and precise claim savings information derived from surveillance to accurately calculate their return on investment (ROI).
Calculating Savings Is Tricky
Quantifying objective claim savings based upon positive surveillance results can be a tricky proposition at best.
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