The My FBFS iApp can serve as a checklist of sorts for the information that should be collected after an incident, said Nancy Doll, marketing communications vice president at FBFS.
“Most people are a little rattled in that situation,” Doll explained. “We've designed the app content to prompt them to think about the information they should gather while at the scene.”
For example, Doll described the case of a motor vehicle accident, where the app would aid a client in collecting the VIN number(s) along with the make, model, and year of the other vehicle(s) involved. Space is provided to document other insurance company name(s) and number(s), witness contact information, road conditions, and more. The app also contains a photo feature to capture images of the scene.
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