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J.D. Power: Customer Satisfaction Among Bundlers ‘Diluted’

For the first time, customer satisfaction with price is higher with those who have separate auto and homeowners’ insurance policies versus customers with both policies under the same insurer.

By Chad Hemenway | Updated on June 30, 2011

For the first time, customer satisfaction with price is higher with those who have separate auto and homeowners’ insurance policies versus customers with both policies under the same insurer. 

J.D. Power and Associates has released its annual auto insurance study, which measures customer satisfaction with auto insurers using factors such as: interaction, price, policy offerings, billing and payment, and claims. 

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