Steve Simpson and Jasmine Coleman are catastrophe claims representatives for State Farm working claims in Joplin, Mo. Both said the devastation is the worst they have seen in five years. (Photo: Bryant Rousseau)

With the unprecedented spring tornadic activity and the recent commencement of the 2011 tropical storm season, independent and staff catastrophe claims professionals are ramping up for a busy year after an extended period of sporadic disasters and few land-falling hurricanes.

What are some of the top concerns facing this unique segment of the P&C insurance community? What do these professionals struggle with day in and day out, year after year in their jobs, which are unlike anything else in the industry?

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