Suddenly things are coming in nines! The last Shop Talk article, published in the March edition of Tech Decisions, was written around answers to nine questions concerning core system implementation. Recently my company received a questionnaire concerning policy administration system selection from a carrier doing its homework. There were nine questions.

They are good questions and should be of general interest so I decided to go with the nines again. So, my thanks to the carrier that submitted these questions (and who will remain anonymous in order to avoid a flood of unsolicited calls from policy admin system vendors).

1. What are the reasons most companies are moving forward with a new policy administration system?

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