One issue of concern to both agents and customers is the future of the National Flood Insurance Program (NFIP)—still a subject of debate in Congress.
A group of House members has introduced legislation aimed at privatizing the program—but an industry executive said that can't happen because there is no market.
"[Members of Congress] don't know what they don't know. They think if they privatize the program, a market will magically appear," declared Robert Rusbuldt, IIABA president and CEO, who moderated a panel of three insurance-industry CEOs and the president of the Insurance Information Institute on the last day of the conference.
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