A year ago today, an offshore drilling rig the size of a 40-story hotel suffered an explosion from which it would never recover. That rig was the now-infamous Deepwater Horizon, and after being engulfed in flames and killing 11 workers, it sank and left a gushing well to spew millions of gallons of oil into the Gulf of Mexico.

So began the largest manmade catastrophe since the Sept. 11, 2011 attacks, a disaster that has quashed the livelihoods of fishermen—some arguably forever—and inflicted harm of still relatively unknown proportions on the Gulf's ecosystem.  

Shortly after the spill, Mary Anne Medina, an instructor for Vale Training solutions and PropertyCasualty360.com contributor, interviewed the paymaster appointed by President Obama to ascertain how the massive influx of claims would be handled, how the concerns and immediate needs of the affected parties would be addressed, and why we should believe the key players involved in the claims process. At that time, BP Claims Fund Administrator Ken Feinberg urged us all to "believe in the process."

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