No one likes to be singled out when bad news strikes—and goodness knows, The Hartford had enough bad news from the financial collapse of 2008—but technology observers believe being the victim of an attack is not so much an "if" proposition as a "when."
"When" for The Hartford came in late February, but news filtered out last week about an attack on the carrier's Windows server in which the user names and passwords may have been hacked. The carrier posted a letter on the Web site of the New Hampshire Attorney General from The Hartford's assistant general counsel, Debra A. Hampson explaining the situation.
The letter read in part: "To respond to this incident, The Hartford assembled its Security Event Response team to contain, control, and assess the situation. As part of the response, The Hartford will offer the impacted residents a free, two-year subscription to Equifax's Credit Watch Gold with 3-in-1 monitoring."
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