Establishing authenticity can be tricky, especially when it comes to a treasured item believed to have been made in 15th century China. This was the challenge faced by a claims adjuster in this month's Contents Claims Solved.

The object in question was a 15th century Ming Dynasty vase. The insured purchased the vase in Hong Kong for $1,000 in 1971. A prudent collector, he still had his original receipt from the Hong Kong dealer certifying the age of the vase. The vase was broken and the insured was now claiming $7,000. This valuation came from a noted New York City appraisal firm that charged $300 an hour for their services.

The claims adjuster wanted to verify the valuation and called upon contents claims specialists to examine a set of images of the vase — the same images used by the NYC appraisal firm to determine their valuation.

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