They Say, Hearsay
I'm reading that insurance fraud is driving up my auto insurance rates, with faked car crashes and the like. Well, I've never had an auto accident, so where does the insurance industry come off by passing those costs on to me? Why don't they go after the fraudsters and leave me out of it?

We Say
Floridians are learning about the "fraud tax" they pay related to auto insurance fraud, and they want that tax axed. So do insurers, and they are working with law enforcement and the Florida Division of Insurance Fraud (DIF) to put insurance scammers out of business as quickly as possible. As of mid-March, DIF has arrested 109 people for fraud related to Personal Injury Protection (PIP), and the state's Chief Financial Officer Jeff Atwater has put fraud fighting on the front burner. That's not the only thing turning up the heat. It is likely that there will be something done on the legislative level to make PIP fraud fizzle.

There are a lot of numbers circulating about what fraud adds to Floridians' auto insurance bill. Here's a number that drives home the impact: The average driver's fraud tax in 2010 was about $49 per vehicle. Absent any measures to put the brakes on the trend, the fraud tax could rise to nearly $84 this year. This means the typical two-car family paid nearly $100 more for auto insurance last year to support Florida's runaway insurance fraud industry and could be paying nearly $170 this year. Multiply those figures by the 11.28 million insured vehicles on the roadways and you're looking at the PIP pot of money that fraud scammers are hoping to pocket. No-fault fraud already cost Florida drivers and their insurers an estimated $853 million since 2008. The total could rise to $1.5 billion if left unchecked. The Insurance Information Institute (I.I.I.) calculated the fraud tax based on the differences between the actual and expected difference in no-fault pure premium. Pure premium does not account for operating costs or the costs of investigating or prosecuting fraud. The calculation was also based on the expectation that annual costs rise by the same rate as the medical component of the Consumer Price Index, which was 3.2 percent in 2009 and 3.4 percent in 2010. The base year for the I.I.I. analysis was 2008, when pure premium was $98.81 in Florida. We did the math and discovered that the premium required to cover the expected cost of a no-fault claim soared by 55.4 percent between the end of 2008 and the third quarter of 2010.

Florida has the fourth highest average claim cost in the U.S. for auto no-fault. Michigan and New Jersey far out distance us in average no-fault claim severity (at $36,463 and $16,331 respectively through the third quarter of 2010), which may or may not make you feel any better. New York's average no-fault claim cost is $8,647; Florida's is $8,096. But New York has gotten a handle on no-fault claim frequency, holding it steady beginning in 2006 through concerted efforts to make sure those inclined to commit insurance fraud know the consequences when they get caught—and then catching them. Florida has both a frequency and severity problem, compounded by weak laws that let unlicensed medical clinics open up to treat patients injured in auto accidents. Loopholes in current law allow PIP clinics to operate without a license and get an exemption that never expires. In Hillsborough County alone, DIF reports there are 76 exemptions issued to massage therapists who own clinics, up from four exemptions only two years ago. Exemptions mean no one routinely reviews or inspects a facility, so no one knows who is treated there or if they are treated at all. Tampa is the epicenter for PIP fraud and staged accident claims in Florida, and that link between unlicensed clinics and rising no-fault fraud is no coincidence.

There is hope that an expiration date will be soon forthcoming for unlicensed clinics, along with requirements that any facility that treats PIP patients be owned by a licensed doctor who actually practices there. Anything that puts a dent in auto insurance fraud and saves policyholders money would be welcome, and your customers may like to know that the insurance industry is working on that.

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