Insurance technology company Applied Systems has acquired Artizan Internet Services, expanding capabilities around agency and broker management systems while meeting the demand for online communication between agents and insurance consumers.
Among the software products Artizan brings into the Applied Systems fold is CSR24, a solution that allows agents to offer their insureds agency-branded, online customer service, including on-demand access to their policy information.
In addition, CSR24 enables 24/7 claims reporting on the Web and by phone as well as self-service elements, including the ability to print documents such as auto ID cards, policies, and many additional documents stored on agency management systems.
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