Core processing is a term that means both everything and nothing at once until both "core" and "processing" are put into a business context. However, once defined, it's the heart of the IT organization's mission.

For a managing general agent (MGA), "processing" means a hybrid combination of multi-carrier rating, billing, quoting, underwriting, binding, issuing, endorsing, and accounting. Notice that I'm not talking about "systems" but rather the business areas because it's more important to understand the business than the systems.

What I find interesting is the "core" part. In my days working in the admitted carrier space, I focused on getting quotes out the door quickly, properly, with flexibly configured products, all while dealing with claims. My initial reaction upon joining the MGA space is that the core was the same, but with different value-adds along the chain of the policy lifecycle.

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