As you would expect, there are many advancements in technology. SMA has identified the five that are most important for insurers to be watching in 2011. These are the five next generation technologies that have the highest potential to impact insurance companies positively and negatively, depending on what insurers choose to do and not do.
Not all insurers need to deploy or use all five of these technologies tomorrow. The choices depend on many factors, including the specific types of business being written, the strategic goals of the organization, current functional capabilities, current IT environment and capabilities, customer wants and needs, and perhaps most importantly, the ability of the company to stay competitive given the changing landscape of expectations.
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