Last week we discussed which unlikely occupations can make the claim of having more mandated training than independent insurance agents. This week, we're looking at artificial intelligence and the role it will be playing in business in only a few years—and what impact it might have on independent agents and brokers.
As if you don't have enough to worry about with direct writers and online insurance sales sites, now comes IBM's “question answering systems,” as personified by Watson on the ”Jeopardy!” game show.
In case you haven't heard, Watson beat “Jeopardy!” champ Ken Jennings and turned in a generally impressive debut performance as the face of artificial intelligence—or “question answering systems,” as IBM prefers to call it.
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