Allstate Corp. made a bit of an error recently in its attempt at taking a lighthearted look at how zodiac signs influence driving habits.
In my opinion, the problem was that Allstate mixed up two things people get a bit crazy about sometimes: auto insurance and Zodiac signs (although it certainly wasn’t the first).
At times it feels like most people don’t know much about either, which doesn’t stop them from opining as if they are experts about both.
You go ahead, like Allstate did late last week, and mix auto insurance and the new Zodiac calendar and you get – well, you get mayhem. That’s what you get.
I glanced over an Allstate press release issued Jan. 27 entitled, “What Does Your Zodiac Sign Say About Your Driving?” It took a look at what astrological signs are involved in the most accidents and posed the question, “Can an astrological sign really influence driving habits?”
It posited that, maybe because Virgos are said to be shy, perfectionist, worry-warts, they are the tops among drivers in 2010 that got into accidents. Scorpios were involved in the least accidents, perhaps because they are passionate and resourceful.
I did not write anything about it for two reasons: I didn’t feel like it was news, and I don’t even understand the new Zodiac calendar, which apparently has added a sign. I barely understood the last calendar, but I have to admit I owned some Sagittarian traits (I’m on the cusp, Nov. 22.). This new calendar puts me on the cusp of Libra and Scorpio, and I just can’t handle that. But I digress.
The point is, two days later, Allstate felt it had to issue another press release. This time it was entitled, “Allstate Corrects Misperceptions Zodiac Press Release May Have Created.”
Now I’m interested.
(You can no longer find the Zodiac release on Allstate’s site, but last I checked you could here. You can find the follow-up release here. )
Allstate said its release on Zodiac signs and accident rates “led to some confusion around whether astrological signs are part of the underwriting process.” The insurer felt the need to clearly state that was not the case – that such a practice would not be actuarially sound.
Really? Allstate had to say that? Someone somewhere thought that its Zodiac-accident-rate fun was a hint that the company actually uses the stars to come up with what you pay for car insurance? It’s true! I found the articles. Some implied that, indeed, Allstate was up to some trick.
I am not sure why Allstate spent time looking at the new Zodiac calendar and figuring out which sign had the most accidents in 2010. If everything about astrology is scientific fact, Allstate’s little study would still be off because some signs have more days than others. Scorpio may indeed be in fewer accidents because they are resourceful, but it may also have to do with the fact that under the new system the Scorpio sign only contains six days. Virgo has 44 days.
Allstate was probably looking for a not-so-serious way to draw attention to itself and auto insurance via its Facebook page (though other than Allstate Insurance, the word “insurance” is never used in the press release). The original release asks readers to comment on the social networking giant.
It simply backfired. A little research in the name of playfulness resulted in Allstate coming to the conclusion that it needed to say something like, “We realize that our hard working customers view their insurance expenses very seriously. So do we.”
Oh, so stern and somber. Lighten up, everyone.
Is this a lesson on the dark side of the Internet’s viral capabilities? Much of the “misunderstanding” surrounding the Zodiac-accident fiasco was not generated by the mainstream press, but bloggers and comments to stories and news sources I have never heard of. One thing is for sure, it did create a buzz. Just not the kind for which Allstate was hoping. Did the company need to issue a second release and try and make the first one disappear? Would a misperception about Allstate using astrology in underwriting affect stock prices? Maybe.
What do you think about this?
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.