The prevalence of social networking, micro-blogs, and media-sharing websites offer a virtually untapped resource for cultivating investigative leads and evidence during claims investigations. SIU investigators, attorneys, and data analysts can glean much insight from a claimant or an insured sharing information about themselves, family, friends or associates on these forums. Locating this data can be a daunting and time-consuming task. However, knowing the right questions will help facilitate a quicker information procurement process while reducing costs.

The ensuing series of questions is intended to serve as a starting point. Although not comprehensive, this list will prove to be a valuable tool for investigators when gathering the necessary information for an in-depth search of social media profiles. They are designed not only to gather personal information for use in research, but also as a reminder of where potential digital evidence may be found, which in the past has been overlooked.

It is important to note that the scope and level of questioning reached may rely upon the skill of the interviewer and the level of cooperation offered by the interviewee. Traditionally, individuals willingly provide answers to many of these questions in the "spirit of cooperation." However, be aware of legal considerations in obtaining information through social media sites.