Overland Solutions, Inc., a provider of insurance services and solutions, announced the availability of AuditStream, a secure online premium audit solution for commercial-lines carriers.
AuditStream addresses the inefficiencies and costs associated with voluntary premium audits and related workflow processes. A Web 2.0 portal, with more than a dozen industry tracks, the carrier-branded portal manages service selection, increases overall completion ratios, and gives policyholders a convenient medium for accurate data submission.
AuditStream, developed by Overland Solutions, Inc., is a secure workflow-based Web portal designed to manage voluntary premium audits for commercial-lines carriers. It provides the selection process for smaller workers' compensation and general liability policies for a completed premium audit. The portal was created in partnership with behavioral psychologists to provide a compelling user experience for more than a dozen industries.
Users enter required information into a secure Web site featuring intuitive questions that help guide them through the process. AuditStream applies configurable rules and best-practice processes to increase completion rates and trigger additional data requests or phone audits if needed.
Each report is reviewed by an OSI premium audit professional for quality assurance or escalation. The result is a completed premium audit that can be immediately processed and billed by our customer, reducing the need for any follow-up with the policyholder. Completed AuditStream reports are delivered via system-to-system (S2S), Web or e-mail transfer.
“We believe AuditStream is the first solution to address the inefficiencies and costs associated with the process of conducting voluntary premium audits. The portal provides a dynamic, user-friendly automated platform that ensures better quality data, boosts response rates and brings greater value to the market,” says Jeffery L. Haniewich, CEO, Overland Solutions.
“Much like the due diligence we conducted in designing the AuditStream interface and intuitive workflow, we also ensured the portal was field-tested and as turn-key as possible,” he added. “Several leading commercial-lines carriers have been using AuditStream for their smaller premium policies and noted increased completion rates and more comprehensive data.”
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